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Listings
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Help Desk Ticketing System Software - NV DeskTelecom - Roswell (Georgia) - March 26, 2025Unlock the potential to resolve tickets faster with our cloud-based, unified CX solution, seamlessly connecting your contact center with a powerful Help Desk Ticketing System Software, eliminating the need for additional integrations or CTI connector...
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What is CTI or Computer Telephony Integration?Telecom - Roswell (Georgia) - March 24, 2025
CTI, or Computer Telephony Integration, is a technology that links computer systems with telephone systems, enabling call center agents to handle calls and access customer information from their computer, improving efficiency and customer service.
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Increase Agent Efficiency With A Call Center WallboardTelecom - Roswell (Georgia) - March 20, 2025
A call center wallboard allows you to monitor performance in real time. Wallboards at call centers are quite helpful for controlling agents and building a strong client experience. This keeps agents updated from other areas of the floor, encouraging ...
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Elevate the customer service with Salesforce Telephony IntegrationTelecom - Roswell (Georgia) - March 19, 2025
Salesforce CTI Integration equips agents with call handling controls to serve customers efficiently and drive productivity with custom screen pop and automated workflows for optimized contact center operations.
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Omnichannel Customer Engagement Software - NovelVoxTelecom - Roswell (Georgia) - March 18, 2025
Deliver a unified customer experience & enhance customer interactions across all digital and voice channels with our AI-driven omnichannel engagement software.
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