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Why can't I log in to portal.office.com? New York City
- Location: New York City, New York, United States
If you can't log in to portal.office.com, several issues might be causing the problem. First, check your internet connection and ensure you’re entering the correct username and password. If you've forgotten your password, try resetting it. Browser cache or cookies may also interfere—clearing them or using a different browser might help. Ensure your account isn’t locked due to multiple failed attempts. Two-factor authentication (2FA) could also be blocking access if not set up correctly. Lastly, check for service outages on Microsoft's status page. If the issue persists, contact your IT admin or Microsoft Support for assistance.
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